30-Day Home Trial
Buying a product on-line that you haven’t seen or heard can be nerve racking so to help minimise your risk D’Von Audio offers a 30-day home trial so that you can listen to our products in the comfort of your own home.
If our products are not to your liking they can be returned to us – we will even supply a free returns label but please remember that there is a £75.00 restocking fee as per our “Terms & Conditions”.
The 30-day trial starts when your package is delivered. If you wish to return the items within the trial period simply send us an email and we will send you a return label or arrange collection dependent on your location.
Once we receive the returned product we will inspect for any damage and the refund will be calculated minus the £75.00 restocking fee.
Refunds can take 5 – 10 days once returned product is received.
IMPORTANT
All items MUST be returned in their original packaging; no returns will be accepted any other way.
All products must be received by us in the same condition you received them; any signs of misuse or user related damage will affect your refund. Please refer to our “Terms & Conditions” for full details.